FAQ

Frequently Asked Questions (FAQs)

General Camp Information

Our full summer camp schedule is available online. Visit our Schedule page to view dates, times, and specific program details.

If you have questions not answered on our website, please email us at info@muskokahockey.ca. We’re happy to help!

No, registration is entirely online! Simply complete the registration forms available on our website for the specific camp you’re interested in.

Clothing and Merchandise

Our clothing and gear are available in our online store. Once you place an order, we’ll ship it right to your door!

Absolutely! For large orders or special requests, please reach out to us at info@muskokahockey.ca, and we’ll assist you with your custom needs.

Multi-Camp and Group Registrations

Yes, you can! For multi-camp purchases or group registrations, please email us for assistance with these special arrangements.

Elite Academy Program

Our Elite Academy offers advanced training programs for serious athletes. You can find detailed information on the Elite Academy page on our website.

Payment and Refunds

We accept all major credit cards and secure online payments through our registration platform.

Please refer to our Cancellation Policy page for details on refunds and cancellations.

Additional Help

We encourage you to review our website, as it contains comprehensive details about our camps, programs, and services. If you still need help, please email us at info@muskokahockey.ca, and we’ll be happy to assist!


At Muskoka Hockey, we understand that plans can change. Please review our cancellation policy to ensure you’re fully aware of the options available should you need to cancel your registration.

1. Cancellation Deadlines and Refunds:

  • Up to 30 Days Before Camp Start Date:
    Cancellations made at least 30 days before the start of the camp session will receive a full refund, minus a $50 administrative fee.
  • 15-29 Days Before Camp Start Date:
    Cancellations made within 15-29 days before the camp session will receive a 50% refund.
  • Within 14 Days of Camp Start Date:
    Unfortunately, cancellations made within 14 days of the start date are non-refundable. However, in the case of a medical or family emergency, please contact us at info@muskokahockey.ca to discuss potential options.

2. Medical Cancellations:
If a camper cannot attend due to illness or injury, a medical note is required to receive a 50% refund, provided we’re notified before the camp start date. Alternatively, your registration fee can be credited toward a future Muskoka Hockey program, valid for one year.

3. Switching Sessions:
We allow a one-time transfer to another session at no additional charge, subject to availability and with at least 14 days’ notice. Additional transfers may incur a $25 administration fee.

4. Weather and Camp Cancellation Policy:
Muskoka Hockey reserves the right to cancel or modify camp activities in case of weather-related events or other unforeseen circumstances. If we cancel a camp session, we will offer a full refund or a credit toward a future program.

5. No-Show Policy:
No refunds will be provided for campers who do not attend their registered session without prior notification.
This policy helps ensure families have clear, fair guidelines while protecting the camp from last-minute disruptions. If you have questions, please reach out to us at info@muskokahockey.ca.